🇫🇷 Paris, France · 1d ago
Software Development Team Lead (Message Squad)
Diabolocom
LinkedInleadEnglish-friendly
About DiabolocomDiabolocom enables organizations worldwide to build brand loyalty and drive sales growth through its cloud-based contact center platform. Our solution leverages AI-driven technologies to optimize customer experience across all communication channels.We provide seamless management of inbound and outbound interactions, premium voice quality, real-time analytics, and global scalability. Our platform integrates with leading CRMs and offers a wide range of APIs and services in multiple languages.With offices across Europe, the USA, Brazil, and the UAE, and more than 350 clients operating in over 60 countries, we are continuously growing and strengthening our engineering teams. About the Team – Message SquadThe Message Squad builds and maintains services that enable communication across multiple text-based channels. Initially focused on email, the team now works on a broader messaging platform integrating channels such as WhatsApp, SMS, and social networks.The team currently consists of:5 backend engineers2 QA engineersCurrent Tech StackLanguages: Golang (80%), Java (20%)Database: PostgreSQLMessaging: RabbitMQCaching: RedisInfrastructure: Docker, KubernetesObservability: Grafana, Prometheus, LokiKey Focus AreasEnhancing messaging features (templates, quick replies, voice messages)Building a unified ticketing system for multi-channel communicationCollaborating with other squads on cross-functional features About the RoleWe are looking for a Software Development Team Lead to drive technical direction, lead a multidisciplinary team, and ensure the delivery of high-quality, scalable solutions.In this role, you will combine hands-on development with team leadership, contributing to backend services while guiding architectural decisions and maintaining a strong engineering culture. Your ResponsibilitiesLead and manage a team of engineers, supporting their growth and performanceDefine and drive quarterly, release, and sprint planningEnsure stability and reliability of services in productionContribute hands-on to backend development (mainly in Golang)Design and evolve scalable distributed systemsReview and challenge technical designs with a focus on risk, scalability, and testabilityDefine and improve testing strategies in collaboration with QAContinuously improve CI/CD pipelines, tooling, and development practicesCollaborate closely with Product Owners and other teams What We’re Looking For10+ years of experience in software development in product environments3+ years of hands-on experience with Golang3+ years of experience in a people management roleStrong experience with distributed systems and microservices architecturesSolid experience with relational databases (PostgreSQL preferred)Ability to drive architectural decisions and assess trade-offsStrong ownership, attention to detail, and business-oriented mindsetStrong exposure to SRE practices and production reliability Additional AssetsExperience with Java and Spring Boot What We OfferLead a team of experienced engineers and shape how the team works, delivers, and growsWork on complex, real-time messaging systems at scale, with modern infrastructure (Go, Kafka/RabbitMQ, Kubernetes) A strong engineering environment where you can challenge decisions, improve practices, and raise the bar on qualityA fast-moving context with evolving priorities, where you’re trusted to take ownership and make decisionsA product used at scale, where your work has direct impact on customers and business outcomesRecruitment ProcessIntroductory call with Talent AcquisitionLive coding interview with one of our Team LeadsSystem design interview with one of our Team LeadsFinal interview with Alexander, our Head of Software EngineeringAs part of our hiring process, please note that any employment offer or service provider offer will be subject to a background check, including verification of your identity, educational credentials, and previous employment history. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Sourced from LinkedIn. Relocantly aggregates public job postings; apply on the original site.