Job TitleIdentity SMEJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.Join us and be part of this journey towards greater opportunities and brighter futures.Required Experience & SkillsWe are seeking an experienced Identity & Access Management (IAM) Subject Matter Expert (SME) to secure and optimize customers' identity platforms built on Microsoft technologies, including both on-premises and cloud-based environments. This position is critical in protecting sensitive business information, strengthening security posture, and ensuring adherence to security best practices.The successful candidate will demonstrate deep technical expertise in the following areas: Active Directory Domain Services (AD DS), including:Active Directory Certificate Services (AD CS/PKI)Active Directory Federation Services (AD FS)DNS and DHCPMicrosoft Entra ID (formerly Azure Active Directory)Microsoft Entra Connect and Cloud SyncMicrosoft Defender for IdentityKey ResponsibilitiesDesign, implement, and support secure identity and access management solutions across hybrid environments.Provide expert guidance on identity and security technologies.Advise customers on security architecture, governance, and security best practices.Assess and mitigate identity-related risks through the application of security principles, protocols, and industry standards.Collaborate with cross-functional teams to deliver secure and scalable identity solutions.Stay current with emerging security threats, technologies, and security innovations.QualificationsProven experience as an Identity & Access Management Engineer, Consultant, or Subject Matter Expert supporting enterprise environments (5-10 years of experience).Strong understanding of identity security principles, authentication, authorization, federation, certificate services, and hybrid identity architectures.Excellent analytical and problem-solving skills with the ability to troubleshoot complex identity and security challenges.Strong communication and stakeholder management skills, with the ability to clearly explain complex technical and security concepts to both technical and non-technical audiences.Demonstrated ability to work effectively in diverse, cross-functional teams and customer-facing environments.Commitment to continuous professional development and staying current with evolving security trends and technologies.Language RequirementsFluent verbal and written communication skills in both Dutch and English are mandatory.

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