🇳🇱 Amsterdam, Netherlands · 23h ago
Senior Field Service Engineer
Hi Tech-IT B.V.
LinkedInseniorEnglish-friendly
Technology that protects what matters most.Our client is a fast-scaling, internationally operating leader in advanced security technology. They deliver complex, multi-product systems to customers in some of the world's most demanding environments: defence organisations, government agencies, airports, critical infrastructure operators, and law enforcement.Demand for their technology is surging. As they expand rapidly across Europe, they are looking for a Field Service Engineer to become the technical backbone of their European operations.What you'll doYou own the deployment, integration, and support of complex technical systems at customer sites across Europe. In practice, that means:Installing and integrating multi-product systems on-siteProviding technical support during customer engagements, system architecture reviews, and solution scopingDiagnosing and resolving issues in the field, largely independentlyValidating new hardware and software releases before rolloutDelivering hands-on training to operators and technical usersSupporting customers remotely and on-site during incidentsFeeding structured field findings back to engineering to drive product improvementBuilding lasting relationships with customers and internal teams across diverse technical and cultural backgroundsMaintaining clear documentation of systems and processesYou work closely with the European sales team, operations team, and engineering teams at headquarters.What you bringBachelor's or Master's level thinking in a technical disciplineProven experience as a Field Service Engineer or in a comparable customer-facing technical roleStrong networking knowledge, essentialProficiency with Linux, essentialExperience testing and integrating complex systemsAffinity with telecom, RF, or electronic systems is a significant advantageYou work independently, think analytically, and stay calm under pressureA NATO security clearance is a plus, not a requirementWhat's on offerDirect impact on safety and operational continuity in high-stakes environmentsWork at the cutting edge of technology for defence, government, and critical infrastructureInternational projects with real variety: no two assignments are alikeA place in a hypergrowth organisation with strong momentum and ambitious European expansion plansCompetitive compensation and clear paths for growthA culture built around technical excellence, ownership, and collaborationSourced from LinkedIn. Relocantly aggregates public job postings; apply on the original site.