About the position Job description, responsibilities and dutiesThe mission of the team is to accelerate the identification, analysis and execution of intelligent automation activities, while delivering efficiency, consistency and quality improvements to our wholesale banking operations worldwide. As an Intelligent Automation Engineer, you will play a key role in designing, developing, and deploying automation & AI solutions to drive operational excellence across ING’s global wholesale banking operations. You will collaborate closely with business analysts, stakeholders, and other engineers to deliver scalable, high-quality automation & AI solutions. Responsibilities: Design and develop intelligent automation solutions by primarily using Python. Based on personal interest and/or business need, other related automation and AI technologies might also be used in solution delivery, such as ABBYY Vantage and MS PowerPlatform. (Power Automate, PowerApps, PowerBI) Design and develop AI solutions by primarily using MS Copilot and MS Copilot Studio. Collaborate with business analysts and stakeholders to translate business requirements into robust technical solutions. Collaborate with tech leads to align on technical solution design and QA testing. Ensure automation solutions are efficiently and effectively implemented by proactively reviewing and recommending changes to overall operating model. Contribute to the creation and maintenance of technical documentation, including solution design documents and user guidelines. Promote best practices in automation development, code quality, and QA testing. Stay up-to-date with the latest advancements in AI, automation, and related technologies. Design integrations between automation solutions and enterprise platforms using APIs and related technologies. Coach and guide citizen developers, conduct solution reviews, and support automation adoption across business communities.

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