🇳🇱 Driebergen-Rijsenburg, Netherlands · 23h ago
Product Manager CDD and Lifecycle Management
Triodos Bank
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Do you want to make a difference and contribute to creating a better world? Are you passionate about shaping banking products that combine commercial performance with meaningful societal impact? Join us, we are a frontrunner in ethical banking and global impact investing, and we need experienced product leaders to drive strategy and delivery.We believe that money can change the world for the better. In fact, our organisation was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.Currently, we're strengthening our Being a Triodos Customer (BaTC) team — a dedicated, outcome-focused business unit that owns the customer foundation of the bank, from the moment someone joins us to every interaction that follows. Because the team plays a central role across all of our commercial activity, and we want to deepen our product strategy and delivery capability, we would like to bring on board an experienced Product Manager. Within what we call the Value Stream BaTC you will focus on the part of our customer platform through which KYC and CDD is enabled. How you will make a differenceYou will help us to 'change finance to finance change', by shaping banking propositions that combine commercial performance, regulatory soundness and meaningful societal impact. Reporting to the Value Stream Lead, you will act as both Product Manager and Product Owner within a cross-functional product team.Your key responsibilities will include:Define and communicate a compelling product vision, aligned with Triodos' mission, impact ambitions, strategic objectives and regulatory requirementsTake end-to-end ownership from concept to launch, embedding products in business processes and ensuring value realisationManage and prioritize the product backlog, making data-driven trade-off decisions between business value, customer impact, risk and time-to-marketEnsure your team has access to the right multidisciplinary capabilities, coordinating dependencies beyond the core team when neededManage budgets and business cases, and track realised benefits against objectives after implementationDrive continuous improvement using customer feedback, performance data and market insightsBuild alignment across a complex stakeholder landscape, resolve conflicts, and work with marketing colleagues to support adoptionCoach junior product managers to support their growth and developmentWhat you will bringYour unique potential and your values matter for us most. We look for people who are self-aware and who think in a holistic way, always conscious about their impact on society, environment, and the economy.Furthermore, you will bring:A minimum of 5-7 years of experience in product management, within financial servicesGood understanding of Customer Due Diligence (CDD) and Know Your Customer (KYC) processes in a retail banking environment, and the ability to balance compliance objectives with customer experience and business value.An advanced degree or relevant certification in Scrum, Agile or product managementStrong stakeholder management skills, with the ability to bring diverse groups toward a shared outcomeAnalytical skills and a comfort with using data to inform product decisionsMarketing acumen — an understanding of how to position products and support their adoptionClear, supportive communication skills, able to translate strategy into direction your team can act onProfessional proficiency in English (spoken and written); Dutch is a strong plusYour future colleaguesYou will report directly to the Value Stream Lead for Being a Triodos Customer, or to a Senior Product Manager within the team.You will work closely with Change Analysts who refine business and information requirements, with Software Engineers and Testers who deliver product features, and with country teams to ensure successful implementation of products across our markets. Beyond your immediate team, you will collaborate with colleagues in legal, risk and marketing to support compliance and customer-centricity.What we offer youAn inspiring work culture: The most important thing about working with us is that you are part of a community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to:Find a sense of meaning in your workCreate positive energy and impact with your colleaguesBuild mutual trust and respect in working relationshipsEnjoy fulfilment at a professional and personal levelA comfortable working environment: Our award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes' walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues.And of course, great remuneration and working conditions (CLA Banken):An annual salary between €69,074 and €86,343 based on a 36-hour workweekAn attractive pension planA mobility card (including the option of free private travels)Flexible working hours and the opportunity to work from homeSix weeks of paid annual leave, with the option to buy up to two more weeks in additional leaveAn option to swap bank holidays for other days (with some conditions) if you celebrate different holidaysReimbursement of a company bicycle to the max of €1,500A range of education and training opportunitiesThe option to join our collective health insuranceA working from home allowance per home office daySuitable home office equipment up to €750 every 5 yearsSounds interesting?If you feel that you want to make a difference, don't hesitate to join the Triodos community by applying for this role.Everyone is welcome to join us. Our culture is built on values that aim to benefit both society and individuals. We are committed to equity and diversity, and we value everyone's perspective. We strive to create an environment in which all colleagues and our broader community can feel safe and included.We know that you may not tick every box above — if this role speaks to you and you feel you could add value, we'd still love to hear from you.The closing date for applications is: August 19 2026Sourced from LinkedIn. Relocantly aggregates public job postings; apply on the original site.