🇳🇱 Breukelen, Netherlands · 1h ago
Consultant II or Senior Consultant - Implementation & Partner Support
SPS Commerce
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DescriptionSPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!Position SummaryYou will join a team of implementation professionals who get SPS Commerce customers live and keep them running. Day to day, that means completing post-sale technical implementations, diagnosing and resolving customer change events, and making sure everyone involved in a project always knows where it stands.We are hiring this role at two levels: Consultant II and Senior Consultant. The level is determined by the experience and capability a candidate demonstrates during the process, and it is not decided in advance.Key Responsibilities: What You Will Do - Both LevelsPerform post-sale initial technical implementation of technology productsExecute installation, upgrades, testing, and system configuration to complete implementation projectsConsult with clients to analyze and verify operational needs and to understand their business objectives and goalsTrack the progress of implementation projects, ensuring deadlines are met and scheduling issues are resolvedKeep customers and other stakeholders informed of project progressApply, test, and reconfigure data rules to produce the required resultsWhat Differs by LevelConsultant IIWork under moderate supervision, with some latitude for independent judgmentFacilitate problem research, isolation, diagnosis, resolution, and follow-up for customer change eventsContribute to developing standardized solutions for customersEscalate events appropriately when they fall outside your scopeSenior ConsultantOwn support instances that require partner involvement, acting as the escalation point between the client and the SPS partnerWork directly with third parties, consultants, VARs, and adapter or application providersTake on complex work of high importance to the organizationMaintain deep industry-specific business knowledge, staying current with emerging products and technical updatesRequired Qualifications: For Consultant IIA bachelor's degree with 2-5 years of relevant experience or equivalent practical experienceFluent in Dutch and EnglishStrong analytical, problem-solving, and troubleshooting skillsStrong organizational skills and the ability to manage several projects concurrentlyThe ability to apply, test, and reconfigure data rules to produce the intended resultERP knowledge, good communicator, problem solverStrong analytical, problem-solving, and troubleshooting skillsStrong organizational skills and the ability to manage several projects concurrentlyThe ability to apply, test, and reconfigure data rules to produce the intended resultUnderstanding of EDI and supply chain is nice to haveFor Senior ConsultantA bachelor's degree with 5-7 years of relevant experience or equivalent practical experienceFluent in Dutch and EnglishProven experience with EDI and supply chainDemonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environmentThree or more years in account management, relationship management, product management, or a comparable fieldERP knowledge, good communicator, problem solverStrong relationship-building skills, including over the phoneDemonstrated organization and prioritization skills, with the ability to handle multiple concurrent activitiesDemonstrated organization and prioritization skills, with the ability to handle multiple concurrent activitiesNice To Have For Either LevelDemonstrated organization and prioritization skills, with the ability to handle multiple concurrent activitiesExposure to third parties, consultants, VARs, or adapter and application providersFamiliarity with XMLExperience with text editing and data mapping tools, and in-depth knowledge of mapping tool functionalityStrong written and verbal communication and interpersonal skillsA balanced mix of skills: driver and facilitator, tactical leader and doerLocation: This role is in our Breukelen office, Netherlands, and the team is in-office 2 days per week.What We OfferTargeted Product Focus: Join an experienced team delivering complex ERP integrations (SAP, Microsoft) with leading client accounts.Career Progression: A clear development path designed to build technical depth moving from configuration and hands-on execution to high-level system design and client strategy.Autonomy & Impact: Enjoy space for independent judgment, problem-solving, and driving integrations using modern internal tools and partner networks.Culture & team: Be part of a fast-growing team at SPS with an energetic culture packed with team socials, company events, and plenty of reasons to celebrate our wins together.Commitment To Our EmployeesAt SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Sourced from LinkedIn. Relocantly aggregates public job postings; apply on the original site.