Job description: Be the customer’s primary management point of contact; build trust, collect feedback, and turn it into continuous improvement, customer satisfaction and upsell opportunities. Lead and align cross-functional teams (engineering, supply, purchasing, legal, finance, partners) to hit scope, schedule, cost, and quality targets. Plan and govern execution using IDEMIA’s Program Management System (equivalent to Prince2), including tollgates and Key Performance Indicators monitoring. Own the program P&L: forecast revenue/cost, track margin, secure cash-flow milestones, and drive invoicing accuracy. Anticipate and manage risks; define mitigations; escalate for support when needed. Ensure contractual compliance; lead amendments, claims handling, and change requests. Profile description: Education: Engineering or Master’s degree in engineering Experience: Minimum 5 years managing programs with cross-functional teams and customer-facing responsibilities. Proven P&L accountability and financial acumen (revenue forecasting, margin, cash-flow). Contract management and negotiation skills with customers, partners, and suppliers. Strong program fundamentals: risk analysis & mitigation, KPI dashboards, governance & tollgates. Excellent communication, stakeholder management, critical thinking, and problem solving. Languages: fluent English, Spanish and French is mandatory Certifications (optional): PMP, Prince2, Agile credentials welcome. Travel: ~20–30% across Europe depending on program phase

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Program Manager FR/EN/SP