ServiceNow Technical LeadWhitehall Resources are currently looking for a ServiceNow Technical Lead.Key Requirements:- The Technical Lead is accountable for the successful technical delivery of the solution.- Acting as the bridge between architecture and implementation, they ensure that the platform is configured, integrated, and developed in alignment with business requirements, security standards, and technical constraints.- They provide technical leadership to the delivery team and ensure the overall quality, maintainability, and scalability of the solution.Key Responsibilities:- Lead the technical implementation activities throughout the project lifecycle.- Translate architectural principles into detailed technical designs and implementation guidelines.- Design and supervise integrations with security tools, vulnerability scanners, identity providers, and other third-party systems.- Define the approach for workflows, automation playbooks, APIs, and data exchanges.- Review configurations and developments to ensure consistency with security, performance, and maintainability requirements.- Coordinate technical troubleshooting activities and support issue resolution.- Lead technical testing activities, including integration and system testing.- Produce and validate technical documentation, operational procedures, and knowledge transfer materials.- Identify and mitigate technical risks throughout the project.

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