Information about the position Job description, responsibilities and dutiesThe IT Systems Support role provides first-line technical support and day-to-day administration across the organization's Microsoft 365 environment. The role focuses on supporting user access, device provisioning, collaboration tools, basic security monitoring, and internal technical troubleshooting, while helping to maintain reliable systems, accurate records, and a positive support experience for employees. This is a hands-on role suited to someone developing their technical expertise across Microsoft cloud services, endpoint management, and internal IT operations.KEY ACCOUNTABILITIESUser Identity & Access Support:Support routine user lifecycle activities within Microsoft Entra ID, including user creation, offboarding, group assignments, password resets, and access updates.Assist with Multi-Factor Authentication set-up, troubleshooting, and user support.Support senior administrators with basic system configuration activities, including app registrations, enterprise applications, and conditional access policies where required.Endpoint & Software Management:Prepare, configure, and deploy company hardware, including laptops, mobile phones, and desk phones, using Microsoft Intune and related tools.Support remote device actions such as software updates, system resets, secure wipes, and decommissioning activity.Monitor device compliance and assist with the application of configuration profiles and policies in line with company standards.Microsoft 365 & Collaboration Tools:Handle basic administrative requests across Microsoft Exchange, SharePoint, OneDrive, Teams, and the Microsoft Admin Center.Support mailbox, file access, folder permission, and software licence administration.Assist users with access to collaboration tools and escalate more complex issues to senior team members where needed.Security Monitoring & Documentation:Monitor basic security alerts within Microsoft Defender for Endpoint and Defender for Cloud Apps, escalating potential risks to the senior team in a timely manner.Maintain accurate records of hardware inventory, access changes, device status, and administrative updates within the Microsoft tenant and internal systems.Hardware & Technical Support:Provide first-line technical support for hardware, software, and user access issues.Troubleshoot laptops, office peripherals, and standard business applications, ensuring issues are resolved or escalated appropriately.Support internal users in a professional and service-focused manner, helping to minimise disruption and maintain effective day-to-day operations. Employee perks, benefitsFinancial benefits:• Variable quarterly bonus depending on reaching company’s objectives and individual performance goals (KPIs),• Referral bonus,• Contribution to the 3rd pension pillar,• Childbirth bonus,• Financial contribution for meals.Work-life balance:• Flexible working hours and hybrid working model (incl. home office),• 2 extra paid vacation days (on top of 20/25) per year after 2 years with the company,Wellbeing:• Multisport card,• Team-building program,• Company breakfast every Thursday (on-site),• Stocked kitchen with free drinks, freshly roasted coffee, and vitamin care packages (on-site),• Ergonomic work station (on-site),• Support with setting up the home office workplace,• Free bicycle garage (on-site),• Free parking space (on-site),• Work anniversary present and recognition rewards,Career plan:• Annual salary review based on performance,• Growth assessment,• Adaptation, training, and development program (upskilling and reskilling, certificates). Information about the selection processPlease attach your curriculum vitae in English when applying for this position. We reserve the right to contact only those candidates who meet the requirements.

Sourced from Profesia. Relocantly aggregates public job postings; apply on the original site.