💻 Job Title: Forward Deployed Engineer (FDE)💰 Salary: ideally up to €90k (flex for strong candidates)+ up to 35% bonus (~20% standard, rest based on performance)📈 + very generous early-stage equity📍 Location: Milan (ideally 1-2 office days/week but flexible)🚀 Company: autonomous AI agents for enterprise clients👥 Team: ~30💸 Funding: ~$25m (Series A)About the companyThis rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 60 languages, for some of the largest employers in the world.The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America.Founded by an experienced team with two prior successful exits, backed by a top-tier European VC, and already trusted by household-name enterprise customers.About the roleYou'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows, configuring and extending the AI systems to fit, and staying accountable for real production outcomes, not just a go-live.This is a heavily hands-on role: most of your time is spent building and deploying (~70%), with the client-facing side being ~30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours.✅ Must have requirements:Professional fluency in English and Italian Direct customer-facing experience (FDE, field engineering, consulting or solutions roles)Strong foundation in Python, FastAPIExperience with LLMs & Agentic AI in productionComfortable moving between high-level problem definition and hands-on debuggingStartup pace and mentality - high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguity👍 Bonus points for:Full-cycle ownership: discovery → architecture → build → deploy → iterate on real production systemsExperience with AI Voice Agents / Conversational AIFull-Stack & DevOps experience: React preferred; CI/CD; AWS/GCP/AzureAdditional fluency in Spanish, German, French or PortugueseFDE/Solution engineering experience specifically on agentic AI / LLM-based products, not just traditional SaaS

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