Company DescriptionThe Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.The International Service for Remunerations and Pensions The International Service for Remunerations and Pensions (ISRP) delivers specialised services to international organisations, covering salary studies, statistical analysis, surveys, remuneration and pension management, legal advisory services and fund management. The ISRP is administratively attached to the OECD.Within the ISRP, the IT Services Unit (ITS) develops, maintains and modernises a portfolio of digital services that support the Service’s operational activities. These services include web applications used for pension administration, compensation and benefits, surveys, legal and document services, and related business processes. The Unit works across product design, software engineering, operations and continuous improvement to deliver reliable, secure and user-centred digital services.The ISRP is looking for a Product Engineer to strengthen the evolution of its digital services within its IT Services Unit (ITS), with a focus on the Service’s web applications portfolio. The selected candidate will take features from business needs to delivered software by leading product discovery with stakeholders, authoring functional specifications, designing accessible user experiences, and building and shipping web applications on a modern TypeScript stack. The selected candidate will contribute to the day-to-day operational running of ISRP digital services on the basis of documented procedures, and will play a central role in strengthening knowledge management and shared practices across the Service’s IT activities. Depending on the strengths of the selected candidate, the role may be weighted further towards engineering depth or towards product and portfolio ownership. The selected candidate will report to the ISRP Technical Lead Manager, under the general supervision of the Head of the IT Services Unit (ITS).Job DescriptionProduct discovery and functional designLead product discovery with ISRP business units and stakeholders by facilitating workshops, conducting structured requirements gathering and modelling user journeys for core business applications in areas such as pension administration, compensation and benefits, surveys, and legal and document services.Author functional specifications and acceptance criteria, and drive them through to stakeholder sign-off and user acceptance testing.Analyse existing and legacy applications to recover and document business rules in preparation for their progressive replacement, and lead as a first priority the functional design of the rebuild of the IFI portal (International Financial Institutions).Maintain a structured and transparent product backlog informed by user feedback and business priorities, facilitate the intake and prioritisation of development requests across the Unit’s portfolio, and support fellow developers in structuring and managing their backlogs.Design, development and deliveryDesign and deliver user-centred and accessible interfaces for ISRP web applications and future digital services, in line with recognised accessibility standards.Develop, test and ship full-stack web applications on a modern TypeScript stack, in line with OECD security requirements, controls and development standards.Contribute to the progressive modernisation of the application portfolio through the replacement of end-of-life applications, with further rebuild projects to follow.Co-ordinate with internal and external service providers on integrations, environment provisioning and handovers.Operations, knowledge and continuous improvementParticipate in the operational running of ISRP digital services on the basis of documented operating procedures, including scheduled application releases, monthly updates of application data and content, yearly campaigns to gather pension-related information and documents, and responses to user service requests.Continuously improve and automate these operating procedures to strengthen service reliability, repeatability and operational resilience.Establish and maintain the team’s knowledge infrastructure, including documentation standards, a central knowledge base, operating procedures and onboarding paths, to support auditability, service continuity and effective cross-coverage.Define, measure and report service and product key performance indicators, and prepare analyses and presentation materials to support management reporting and decision-making.Identify and propose improvements to workflows and tooling, and champion shared practices across the Service’s IT activities to contribute to a culture of continuous learning and knowledge-sharing.QualificationsAcademic BackgroundUniversity degree in computer science, information technology, human-computer interaction or a closely related discipline, or equivalent professional experience demonstrating expertise in the field.Professional BackgroundA minimum of three years’ proven professional experience building, shipping and operating web applications in production, ideally in a product-oriented role.Demonstrated experience leading product discovery with non-technical stakeholders, and authoring functional specifications and acceptance criteria through to sign-off.Experience designing accessible and user-centred interfaces, with familiarity with prototyping and user research practices.Demonstrated experience establishing or maintaining documentation and knowledge-management practices, including knowledge bases, standards and onboarding materials, supported by excellent written communication skills.Experience analysing legacy systems to recover business rules and specify their replacement would be an advantage.Experience in an international and cross-cultural setting would be preferable.ToolsStrong proficiency in TypeScript and React, with production experience of Next.js or a comparable React framework, and working knowledge of Node.js back-end development, REST APIs and relational databases such as PostgreSQL or MySQL.Proficiency with prototyping and design tools such as Figma, and with recognised web accessibility standards including WCAG and/or RGAA.Familiarity with source control and continuous integration and delivery tools such as GitLab, Azure DevOps or GitHub.Comfort working in Linux environments, including application deployment, reading logs and diagnostics, and command-line usage.Familiarity with collaboration and documentation platforms such as Confluence and Jira, and with Microsoft 365.Knowledge of PHP and Symfony would be a strong asset.Knowledge of automated testing practices such as Vitest, Jest or Playwright, or of Microsoft Dynamics 365 and Power Platform, would be an asset.Additional InformationCore CompetenciesOECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 2); Enable People (Level 1); Ethics and Integrity (Level 1); Collaboration and Horizontality (Level 3); Achieve Results (Level 3); Innovate and Embrace Change (Level 3).To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.L
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