About WPT GlobalSince WPT's inaugural high-stakes televised poker games in 2003, the brand has symbolised poker prominence. Transitioning from its renowned live events, WPT Global currently pioneers an avant-garde online platform.Our brigade comprises Silicon Valley stalwarts, data virtuosos, gaming connoisseurs, and many more. Our mission? Crafting a poker game that's as exhilarating to spectate as it is to play, regardless of one's expertise.The RoleAs our Business Insights & Operations Analyst, you will support teams across WPT Global with a broad range of analytical and operational requests.This is a hybrid analytics and operational support role, suited to someone who is comfortable working across different business areas, handling ad hoc requests, organising data, and helping stakeholders turn information into practical insights.The ideal candidate does not need to be a specialist in one particular analytical discipline. We are looking for someone who is adaptable, commercially curious, and comfortable supporting a wide range of teams and business questions.A large part of the role will involve taking requests such as "Can you pull together some data on this?", "Did this promotion work?", "Why has this metric changed?", or "Can you summarise what happened?" and turning them into clear, reliable, and useful outputs.The role would suit someone who enjoys variety and is comfortable working across both analytics and operational support, while leveraging modern tools, including AI, to work effectively.RequirementsStrong analytical and problem-solving skills, with confidence working with and manipulating dataWorking knowledge of SQL, alongside good Excel or spreadsheet skillsAbility to turn business questions into analysis and communicate findings clearly to technical and non-technical stakeholdersStrong attention to detail, commercial curiosity, and the ability to sense-check data and resultsWillingness to learn new tools and technologies, including using AI tools for analysis, research, reporting, and productivityAdaptable and comfortable supporting a wide range of teams and business questionsComfortable working across both analytics and operational supportResponsibilitiesSupport teams across the business with ad hoc analytical and data requests, pulling, manipulating, and organising data to answer business questionsSupport Product, Acquisition, Promotions, and Customer Support teams with analysis of player behaviour, product performance, campaigns, promotions, and operational activityHelp evaluate the ROI and overall impact of campaigns, promotions, initiatives, and product changesInvestigate trends and produce clear summaries, reports, and lightweight dashboards that turn data into practical insightsTranslate stakeholder questions into appropriate analysis and use AI-assisted tools to improve productivity and accelerate analytical workPreferred QualificationsPrevious experience in an analyst, business analyst, operations analyst, or similar roleFamiliarity with poker, online gaming terminology, and player behaviourExperience working with BI and visualisation tools such as Metabase, Tableau, or similarBenefits📈 Quarterly Performance Reviews: Regular check-ins with clear growth opportunities🚀 High-Impact Role: Support teams across the business and help turn data into meaningful decisions🏡 Fully Remote Role: Work from where you thrive🎟 Conference & Event Attendance: Get front-row seats to industry-leading events🎉 Company Meet-ups: Sometimes digital handshakes turn into real ones💻 Tech Setup Budget: Kickstart your home office with the right gear on us⏰ Monthly L&D Hours: We invest in your growth and skills upgrade❤️ Empathetic Culture: We believe in doing the best work with care and understanding🌐 Full-Time Global Employment: Be part of a diverse, international team redefining online poker

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