At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath.Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day.We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.We're looking for a Product Manager to join our Core team.In this role, you'll own the heart of our platform: the unified inbox, the channels, and the workflows that tens of thousands of users open first thing in the morning and close last thing at night. You'll be responsible for the product end-to-end, from discovery through shipping through launch, and for whether the metrics actually move. If you're excited to own a product surface this large while staying deep in the details day to day, this might be a great fit.We're reshaping our product function around three pillars, AI, Integrations, and Core, with a PM in each, operating directly with our founder and CPO Mika. This role is for Core.Location & work modeBerlin-based, minimum 3 days a week in-office, up to 2 days optional home office. We build better in the same room. Decisions happen faster, products ship faster, and the team stays sharper. EU work permit required.What you'll doOwn the inbox, channels, and workflows end-to-end: discovery, spec, build, launch, measureStay close to customers every week, in direct calls, by talking to CS and support, and by digging into the data yourselfEmbed with 4 to 6 engineers and 1 designer, set the metric, and own whether it movesShip features that are simple enough for customers to set up themselvesOwn quality. Engineers test as they build, you give the final go before anything shipsOwn the launch and the awareness that follows. There is no product marketing team. You drive positioning, the in-product moments, and the keynote for the big launches, with marketing and sales behind youWork across squads with the AI and Integrations PMs on the surfaces that touch each otherWhat we're looking forA track record of shipping things people actually useExceptional product and operational judgementWorld-class product tasteShameless customer obsessionExtreme clarity in writing and thinkingSpeed without sloppinessLow ego and a builder's instinctWhat we offerModern Berlin office in Prenzlauer BergDirect work with the founders and a real seat at the product tableA team that ships fast and doesn't drown in process26 days of paid vacation, plus 2 extra days off for Christmas and New Year's EveAnnual personal development budget for conferences, courses, books, or coachingRegular team events and the kind of culture that makes you want to be in the officeSee how we shipEvery year we publish a Rewind: a public record of everything we built and shipped. Probably the easiest way to see what we've been up to.We firmly believe that diversity makes companies better. We welcome all applicants - regardless of gender, background, nationality, or religion. Feel free to send us your application!By submitting your application, you agree to our .**We look forward to your application! **

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Product Manager | Core (m/f/d)